Change a contact's current security role(s) within VolunteerMatters for a site user record

An existing administrator with the proper privileges can log into the VolunteerMatters Administrative System, and then click Admin > Database then navigate to the appropriate record and click the "View Record Detail" icon/'link.

On the Contact tab, there will be a box for "System Access".    The box will state "This contact has a site user record that is currently activated." and provide a link to the "Site User Record" that you will click.

Once you are editing the site user record you may check the box adjacent to one or more roles (user access) and click Save. For a description of the permissions each role provides, hover over the role name and hold down your left mouse button.

**Note: The Site User Record needs at a minimum the "Volunteer: New Registrant" or "Volunteer: Active Contact" role or "Member" or "Contact" role selected.  The terminology all depends on when your database was deployed.